The Best Rentals FAQs & Policies

Privacy Policy

At The Best Rentals, we are committed to protecting your privacy and ensuring the security of any personal information you provide when using our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit our website or make a booking, we may collect certain personally identifiable information from you, including but not limited to your name, email address, phone number, billing address, and payment details. We also gather non-personal information such as your IP address, browser type, and device information to enhance your user experience.

2. Use of Collected Information

We use the information we collect for various purposes, including:

- Facilitating booking reservations and managing your account

- Communicating with you regarding your booking inquiries and providing customer support

- Sending you promotional offers, newsletters, and updates (if you opt-in)

- Conducting market research and analysis to improve our services

- Complying with legal obligations

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

- Service Providers: We may engage trusted third-party service providers to assist us in delivering our services or conducting business operations on our behalf. These parties are obligated to maintain the confidentiality of your information.

- Business Transfers: If we merge with another company or sell a significant portion of our assets, your personal data may be transferred as part of the transaction.

- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard measures to safeguard against unauthorized access, disclosure, alteration, or destruction of data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and personalize content. You can modify your browser settings to disable cookies, but this may limit certain features of our website.

6. Third-Party Websites

Our website may contain links to third-party websites. Please note that we have no control over the privacy practices or content of these websites. We encourage you to review their Privacy Policies before providing any personal information.

7. Opt-In for Text Messages 

Stay connected with us and never miss out on important updates, exclusive offers, and exciting promotions! By opting in to receive text messages from us, you'll be the first to know about our latest news and receive personalized content straight to your mobile device.

Why opt-in for text messages?

Be the first to know - Get instant notifications about new product launches, upcoming events, and exciting announcements.

Exclusive offers - Enjoy access to special discounts, promotions, and limited-time deals exclusively for our text subscribers.

Personalized content - Receive tailored recommendations, helpful tips, and relevant information based on your preferences.

Rest assured that we respect your privacy and will never share your information with third parties. Standard messaging rates may apply depending on your mobile service provider.

You can opt-out of receiving text messages at any time by simply replying "STOP" to any of our text messages.


All guests must be at least 25 years of age at the time the stay begins or accompanied by an approved parent or guardian. IDs may be requested. 

No. The maximum occupancy cannot be exceeded at any time during your stay. No parties are allowed in or on the property rented under any circumstances.

If a mandatory evacuation of the island is ordered by a Governmental Agency, refunds, minus the 7% cancellation fee, will be prorated based on the nights of your stay covered by the order. Only the nights specifically covered by the mandatory evacuation are eligible for a refund. If a hurricane occurs prior to your arrival, and we are unable to provide you with accommodations, refunds will be issued to the reservation holder. 

Smoking in any property is strictly prohibited. This includes vaping and all other forms of inhaling substances. Some properties prohibit smoking anywhere on the premises, including on the deck.

This waiver does not cover intentional acts that cause damage or any deliberate violation of the stated Folly's Best Rentals policy. The damage waiver covers up to $1,500 of damage per stay. All damage must be reported to our office prior to your departure to be covered under the accidental damage waiver. Folly's Best Rentals will assess the nature of the damage and respond accordingly. If damage is not reported, this waiver is void. The accidental damage waiver is non-refundable. 

Check-in begins at 4:00 PM on the day of your arrival.  If you intend to arrive early we recommend requesting Expedited Cleaning. An Expedited Cleaning will accrue a fee so please let our office know if you'd like this added to your reservation. Because we use Wi-Fi locks, there are no keys and no need to physically check in at our office. 

Check-out is at 10:00 AM on the day of your departure. Please vacate the home and all parking spaces by 10:00 AM to allow us time to prepare the home for the next arrival. If you are interested in a later checkout, please contact our office to see if a late expedited cleaning is available for a fee. Prior to departing the rental, please load and start the dishwasher (if available); remove all food items and trash and place it in the exterior trash containers. 

Some units provide for parking. If you park on the street anywhere on Folly Beach your vehicle must face the flow of traffic and all four tires must be off the pavement. 

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