The Best Rentals FAQs & Policies
2. Use of Collected Information
We use the information we collect for various purposes, including:
- Facilitating booking reservations and managing your account
- Communicating with you regarding your booking inquiries and providing customer support
- Sending you promotional offers, newsletters, and updates (if you opt-in)
- Conducting market research and analysis to improve our services
- Complying with legal obligations
We may share your personal information with third parties in the following circumstances:
5. Cookies and Tracking Technologies
7. Opt-In for Text Messages
Stay connected with us and never miss out on important updates, exclusive offers, and exciting promotions! By opting in to receive text messages from us, you'll be the first to know about our latest news and receive personalized content straight to your mobile device.
Why opt-in for text messages?
Be the first to know - Get instant notifications about new product launches, upcoming events, and exciting announcements.
Exclusive offers - Enjoy access to special discounts, promotions, and limited-time deals exclusively for our text subscribers.
Personalized content - Receive tailored recommendations, helpful tips, and relevant information based on your preferences.
Rest assured that we respect your privacy and will never share your information with third parties. Standard messaging rates may apply depending on your mobile service provider.
You can opt-out of receiving text messages at any time by simply replying "STOP" to any of our text messages.
All guests must be at least 25 years of age at the time the stay begins or accompanied by an approved parent or guardian. IDs may be requested.
No. The maximum occupancy cannot be exceeded at any time during your stay. No parties are allowed in or on the property rented under any circumstances.
If a mandatory evacuation of the island is ordered by a Governmental Agency, refunds, minus the 7% cancellation fee, will be prorated based on the nights of your stay covered by the order. Only the nights specifically covered by the mandatory evacuation are eligible for a refund. If a hurricane occurs prior to your arrival, and we are unable to provide you with accommodations, refunds will be issued to the reservation holder.
Smoking in any property is strictly prohibited. This includes vaping and all other forms of inhaling substances. Some properties prohibit smoking anywhere on the premises, including on the deck.
This waiver does not cover intentional acts that cause damage or any deliberate violation of the stated Folly's Best Rentals policy. The damage waiver covers up to $1,500 of damage per stay. All damage must be reported to our office prior to your departure to be covered under the accidental damage waiver. Folly's Best Rentals will assess the nature of the damage and respond accordingly. If damage is not reported, this waiver is void. The accidental damage waiver is non-refundable.
Check-in begins at 4:00 PM on the day of your arrival. If you intend to arrive early we recommend requesting Expedited Cleaning. An Expedited Cleaning will accrue a fee so please let our office know if you'd like this added to your reservation. Because we use Wi-Fi locks, there are no keys and no need to physically check in at our office.
Check-out is at 10:00 AM on the day of your departure. Please vacate the home and all parking spaces by 10:00 AM to allow us time to prepare the home for the next arrival. If you are interested in a later checkout, please contact our office to see if a late expedited cleaning is available for a fee. Prior to departing the rental, please load and start the dishwasher (if available); remove all food items and trash and place it in the exterior trash containers.
Some units provide for parking. If you park on the street anywhere on Folly Beach your vehicle must face the flow of traffic and all four tires must be off the pavement.